Probably one of the worst service I’ve ever experienced from movers. Their movers just chugged everything from my flat without orders in boxes and then just unpacked randomly. Maybe they are good only for moving? What’s more concerning is the response from their office: there was some issue during the move and the movers admitted it but the office keeps saying it was directed by me. Big concern on acknowledging their mistake and fixing them. I unfortunately just read similar reviews, I should have read them earlier!
— Joe Jackson
We had just moved to a new place and used Shalom Movers. This is the 3rd time we had used their services. The first time was some 29 years ago in 1996, the 2nd was in 2018 and yesterday was the third time we had used their services. We are really a repeat customer of sorts over a 29 year period. We are always very satisfied by the services rendered by Shalom and confident that the move will be smooth, seamless and effectively carried out with no damages and in a very professional manner. Yesterday's move was no difference from the previous 2. We give a shout out to the team who handled the move for us yesterday. They are punctual, efficient, polite, handle the cartons labeled with a 'fragile' stickers, with care. The team work as one cohesive unit!! Kudus to the team. Great job!!
— Chan Carol
I would to extend my big big thank you to Henry Woon and the moving team. I am Patricia moving 3 locations from 943 Houngan to tampines, to Amk to Seketar Hills.
Henry has been very patient and professional in assessing my items.
Your moving team had been very patiently and carefully moving the items and ensure e.g the fridge and washing machine does not hit the wall. They also wrap the machines which gives me a piece of mi d.
Well done Shalom team. This is my fourth time using Shalom services.
Will recommend friends Shalom.
Once again thank you Henry Woon and tram.
— Sim
"Top-notch service from Shalom Movers Pte Ltd! Adrian Ong's team provided an accurate quote, delivered packaging materials on time, and executed the move flawlessly. Tharma, Abdullah, and Team A were a pleasure to work with - efficient, friendly, and dedicated. Sulaiman's follow-up was a nice touch, and I love that they recycle cartons for CSR. Highly recommend for a hassle-free move! 🙏 #ShalomMovers #MovingMadeEasy #Recommended"
— Shiva Bhaskaran
I engaged Shalom Movers for my relocation in November, hoping for a smooth and professional experience. Unfortunately, what followed has left me deeply disappointed—not just by the damage caused, but by the lack of integrity in how the situation was handled.
During the move, my teak dining table was mishandled. I discovered a lacquer stain dripping down one leg and a deep scratch across the tabletop. This was initially addressed with Shalom’s office. Fortunately, the furniture company that supplied the table was kind enough to help refurbish it, charging only a transport fee. Shalom paid this fee, and the case was considered closed.
However, what I learned afterward was far more troubling.
The furniture company later informed me that the table trunk had a crack, and that someone had attempted to glue them back together. This information came as a shock. In hindsight, it explained why my table—sent up last—took an additional 20 minutes to arrive at my apartment. It strongly suggests that damage occurred during the move and that an attempt was made to conceal it rather than disclose it honestly.
I wrote to Shalom Movers to express my disappointment and serious concerns about the integrity of the moving team involved. No response was given. It appears the company chose not to engage further, likely because they deemed the matter “closed.”
Prior to engaging Shalom Movers, I had read several disappointing online reviews but decided to give them the benefit of the doubt.
Regrettably, this experience confirms those concerns. This will be the first and last time I use their services.
Accidents can happen during a move—this is understandable. What is not acceptable is the lack of honesty, transparency, and care shown in handling a client’s property and in communicating afterward.
Integrity matters, especially in a business that relies on trust.
— Fiona Koh