Recently hired Shalom movers after hearing about them and seeing their trucks everywhere. Thought their services should be quite good and we were happy with the professionalism of the employee who came to do the home survey before issuing the quote. However, we were very disappointed with the actual moving services. Our main issue was that only 4 employees were dispatched to handle the entire move. They ended up taking much longer than expected and were overworked and exhausted. I really felt for them; a larger team should have been sent to reduce the workload on each worker, especially considering that it's the fasting month. They then forgot to pay the usage fee for the lift canvas and we had to pay the fee instead. Then, 5 days later, they suddenly turned up at the condo office to pay the fee, leading to some confusion. I suppose they at least remembered to pay the fee, but they could have called us up to clarify everything before turning up unannounced. Thank goodness one of us was home to straighten things out at the condo office. All in all they handled the items well and were generally careful with our belongings, which we appreciated. Still, would probably not recommend them to others given our experience.
— creationette